The Challenge
A top-tier dermatology and laser clinic in Dubai was struggling with missed calls during peak hours. Potential patients for high-value treatments (Laser, Botox, Fillers) were often met with busy tones, leading them to call competitors. The front desk was overwhelmed by repetitive questions about pricing and aftercare.
The Retrax Solution
Retrax Voice deployed a customized Medical AI Agent trained on medical-grade skin treatments and clinic protocols:
- 24/7 handling of treatment inquiries and pricing
- Initial skin concern screening and lead qualification
- Real-time booking integration with clinic scheduling software
- Post-treatment aftercare FAQ automation
The Results
0%
Inquiry Conversion Rate
0+
Monthly Bookings Automated
0%
Answer Rate
