About Us

We build AI voice receptionists for clinics and wellness businesses in the market, so every call gets answered, every appointment gets booked, and no revenue slips through the cracks.

Experience

1 +
Businesses transformed
[ Welcome to Retrax ]

Built Around One Problem, Missed Calls.

Retrax was founded on a simple observation: clinics and wellness businesses across the market are losing thousands of dirhams every month, not because of bad service, but because no one picked up the phone. We built an AI voice receptionist that solves exactly that. No complicated software. No expensive hiring. Just a reliable agent that handles your calls 24/7, sounds professional, and keeps your appointment book full.

Our Mission for Growth

To make sure no clinic or wellness business in the market ever loses a client to a missed call.

Every call answered, day or night
Zero disruption
Every appointment booked
Our Vision for the Future

A future where every service business in the Middle East runs with the same front-desk efficiency as the world's best-operated clinics, powered by AI, not headcount.

AI for every service business
Bookings on autopilot
More care, less admin

Retrax was built by a team that understands both AI and the reality of running a small service business. We didn't build a generic automation tool, we built a focused solution for one specific, costly problem that clinics and wellness businesses face every single day.

We configure your AI agent around your exact business, your services, your schedule, your tone, and deploy it in days. Then we stay involved, optimizing your agent so it handles calls better over time. You focus on your clients. Retrax handles the phones.

One missed call is one lost client. We make sure that never happens again.

[ What Retrax Does ]

Everything Your Front Desk Does, Handled Automatically

24/7 Call Answering
Every inbound call answered instantly, day or night, in a natural, professional voice. No hold music. No missed clients.
Appointment Booking & Rescheduling
Books, reschedules, and cancels appointments directly into Google Calendar or Outlook in real time. Zero double-bookings.
WhatsApp & SMS Reminders
Automated reminders sent before every appointment. Fewer no-shows, fuller schedules, no effort from your team.
Live Human Handoff
When a call needs a real person, your agent transfers it instantly, with full context so the client never repeats themselves.
1 +
AED Per Month, Recovered

Average revenue recovered monthly by capturing previously missed calls.

1 %
Call Answer Rate

Every inbound call answered, no exceptions, no missed clients.

1 -7
Days Setup Time

From onboarding to a live AI agent answering your calls.

1 /7
Always On

Your agent works nights, weekends, and public holidays without a single day off.

1 %
Happy and Truly Satisfied Customers

Layla Al Mansoori

Clinic Manager, Dubai
“We were missing calls every evening after our receptionist left. Since Retrax went live, every call gets answered and bookings come in overnight. It paid for itself in the first week”.

Sara Ahmed

Owner, Wellness Center, Abu Dhabi
“I was skeptical at first, I didn't think an AI could handle our clients properly. But it sounds natural, speaks Arabic when needed, and hasn't missed a single call. My staff can finally focus on the clients in front of them.”

Khalid Al Rashidi

Operations Manager, Private Clinic, Dubai
“Setup was faster than I expected and the Retrax team handled everything. No-shows dropped noticeably within the first month just from the WhatsApp reminders alone.”

Trusted by clinics and wellness businesses across the market.

Cart (0 items)
x
Contacts